Nexxt Intelligence

conversational AI for

deeper insight, faster

Nexxt Intelligence reimagines online research through inca, the ‘inquisitive natural conversation agent’, purpose-built for market research

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Try inca’s probing capabilities for yourself:

To start, provide an open-ended question & a participant response.

Probe questions are generated using the standard, general-purpose SmartProbe API. To learn more about the premium tier—which includes targeting, enhanced context, and custom training—contact us at inca@nexxt.in

inca Platform

An end-to-end Conversational AI Insight Platform that offers:

inca builds rapport with participants, making them feel seen and heard, and gamifies the survey experience with digitized projective techniques. As a result, the inca survey experience is consistently rated better than traditional online surveys by the vast majority of participants.
inca digs deeper and facilitates discovery by engaging in participant-led conversations. Researchers can make use of our best-practice research question templates and real-time text analytics with "humans in the loop.
inca's interactive survey experience and modern design provide a positive brand experience. Options for further brand-specific customization are also available.

Flexible Options for using the inca Platform:

**DIY Platform**

Self-service gives you full control of the project. Once you’ve signed up, you can manage the entire project yourself, and **get deeper insights in three simple steps →**

**Customized Solutions**

We’ll help you create custom solutions for applications like copy testing, idea testing, NPS, etc. Tailor the methodology to your own needs, build in your key metrics, create norms, and include additional questions **specific to a particular project’s needs →**

**Research Services**

The best insights require more than just the best technology. With Nexxt Intelligence’s full service, our industry experts **take care of everything for you →**

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inca SmartProbe API

An integration for survey platforms to become smarter.

When it’s not practical for businesses to adopt the end-to-end inca Platform, the inca SmartProbe API allows inca’s conversational AI probing to be added to their own offering.

Proven to deepen insight from respondents in any survey, this is a powerful one-time add-on to any survey platform in order to enrich the quality of the conversations and the insights gained.

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inca AI Coding

A web application to easily label and analyze open-ended responses.

For the overworked market researcher swamped with open-ended responses, this tool supercharges the coding process. With a user-friendly interface designed for efficiency, inca AI coding makes it simple to code verbatims to extract valuable insights from open-ended data. The resulting codeframe facilitates statistical analyses such as segmentation and key driver analysis.

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What clients and research participants are saying about inca:

"Nexxt Intelligence has conducted a range of projects for RBC Enterprise Brand using inca. inca stands out from the traditional survey platforms. Its interface is fun, fresh and modern, while the conversational language used in surveys amplifies a positive user experience, driving engagement. The evidence of audiences' engagement was reflected time and time again in high quality and thoughtful responses to open-ended questions; something we typically don't see in traditional surveys, particularly among youth."

–Alex Franek, RBC Enterprise Brand, Metrics & Insights

"I couldn’t be more thrilled with the conversational AI research project we recently conducted through inca. Hearing directly from 400 seniors and caregivers in their own language was surely a game-changer for us. The rich and in-depth feedback combined with broader quantitative data enabled us to discover unique insights, which helped us make a significant strategic decision. It was also a delight to see how the AI was able to engage the older demographic in the survey, which made this unparalleled efficiency possible."

–Michael Lu, Founder & CEO, CareHop Nursing & Home Care

“Nexxt Intelligence’s ability to deliver qualitative research at scale has helped us gain powerful and rich insights quickly. At the pace many of our ventures operate, we don’t have the luxury of time, and Nexxt Intelligence has proved to be a powerful and fast tool to help us take decisions confidently.”

–Sean Mathews – Director Marketing, Brand Strategy, RBCx

"Intuitive, easy to use."

–Participant

"Conversational...fun...innovative... It was so much more engaging than normal surveys. I wish all surveys were like this!"

–Participant

"I really liked how interactive this survey was. I felt appreciated and motivated which was awesome!"

–Participant

"We have worked with Nexxt Intelligence on a number of qualitative and quantitative projects and have been impressed with their quality of work. inca allowed us to engage respondents in meaningful conversations within a quantitative study framework. Their strength also lies in the people. They became true partners in our search for deep meaningful insights. They really sought to understand the business context and our research objectives, and recommended the most appropriate research solutions to help us achieve our goals. We truly appreciate the partnership with Nexxt Intelligence and highly recommend them as a research partner."

–Natalia Kolodenko & Maelyn Angulo, Measurement & Research Team at Canada Life.

"[inca's replies] encouraged me to keep going!"

–Participant

(What did youlike the least?) "Honestly, the fact that it ended. It was the most interesting survey I have ever done-and I've done a lot of surveys. Thank you."

–Participant

"I feel like I am talking to a real person to express my thoughts and I am being heard"

–Participant

"[Using the Path-to-Purchase module] inca made it easy for respondents to provide journey mapping details that most would not typically remember. The findings enabled us to quickly see and size hidden opportunities to improve and gain competitive edge."

–Susane Orlowski, Client Experience Design & Insights (CXDI), RBC

"I liked the entire procedure and how human it felt."

–Participant

"I like how [inca] is really nice and friendly. [It brings] a different vibe to the whole question-asking. Looking forward to future interviews like this."

–Participant

"I found it captured my interest and helped keep me at a neutral pace so I [didn't] go through the survey too quickly."

–Participant

“We have found inca SmartProbe technology to be remarkably accurate, user-friendly, and reliable. It has demonstrated an astounding ability to interpret and respond to consumer conversations across various research methods and product categories …”

-Ansie Collier, Global Innovation Director, MMR

“My team leverages the inca SmartProbe API in nearly all of our surveys … It’s also worth mentioning how well ‘trained’ inca SmartProbe is to respond with empathy and doesn’t have the downsides related to accuracy and reliability that free tools like ChatGPT might have.”

-Karine Pepin, Senior Vice President, 2CV, USA

“… Our experience with inca SmartProbe has been so positive that we have decided to include SmartProbe in our quantitative surveys whenever possible as it offers the depth of insight that we usually associate with qualitative research.”

-Tamara Cortoos, Business Director, Haystack Consulting, Belgium

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